The Yahoo Mail app can sometimes crash or freeze, causing frustration for users. Here are the key steps to resolve Yahoo Mail app crashes:
For Android Devices:
- Clear the app’s cache and data by going to the app’s settings, tapping Storage, and selecting Clear Cache and Clear Data.
- Update the Android System WebView and Google Chrome apps, as issues with these can cause Yahoo Mail crashes.
- Force stop and restart the Yahoo Mail app.
- Uninstall and reinstall the Yahoo Mail app.
For iOS Devices:
- Reset all accounts in the Yahoo Mail app settings.
- Update the Yahoo Mail app to the latest version.
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If the crashes persist, contact Yahoo Mail support for further assistance. Keeping the Yahoo Mail app and related system components up-to-date is key to preventing future crashes. By following these troubleshooting steps, users can quickly resolve Yahoo Mail app crashes and get their email working smoothly again.