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Manual Check-in Processes Overwhelmed at Tel Aviv Airport Due to IT Crash

Manual Check-in Processes Overwhelmed at Tel Aviv Airport Due to IT Crash

Last Updated on 20/07/2024 by wccexam Desk

The recent Microsoft service outage has caused significant disruptions across various sectors, particularly affecting air travel. Reports indicate that the outage, triggered by a flawed software update from cybersecurity firm CrowdStrike, led to widespread cancellations and delays of flights globally, including at Tel Aviv’s Ben Gurion Airport.

Overview of the Outage

On July 19, 2024, a major global IT disruption began, primarily due to a problematic software update from CrowdStrike that interfered with Microsoft Windows systems. This incident resulted in numerous systems crashing, including those used by airlines and airports for flight operations. As a consequence, at least 110,000 scheduled commercial flights were impacted, with thousands of cancellations reported worldwide.

Impact on Israeli Passengers

At Tel Aviv’s Ben Gurion Airport, passengers experienced long delays and confusion as check-in systems and flight information displays failed, often showing the infamous “Blue Screen of Death.” Airlines that relied heavily on Microsoft Azure for their operations were particularly hard-hit, leading to manual check-in processes and significant flight cancellations. Reports suggest that many travelers were stranded, unable to check in or board their flights due to the system failures.

Claims Verification

The claims regarding the Microsoft outage and its effects on air travel, including the situation at Tel Aviv Airport, have been corroborated by multiple reliable sources. The outage was not a cyberattack but rather a technical failure, as confirmed by CrowdStrike’s CEO, who stated that the issue was identified and a fix was being deployed. The incident highlighted the vulnerability of global systems that depend on a small number of software providers.

As airlines and airports continue to recover from this significant disruption, passengers are advised to check the status of their flights before heading to the airport. The cascading effects of this outage are likely to linger into the weekend, with ongoing delays and cancellations expected as airlines work to restore normal operations.